AuthorsJust a Dad and his three sons passionate about getting rid of as many ugly stumps as they can. Read as Steve, Tyler, Spencer, and Trevor discuss their family business and why they do what they do. Archives
July 2023
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Write us a review!7/3/2023 Reviews are the lifeblood for industries like ours. Small businesses depend on customer reviews in order to have a good first impression on new customers. Statistics show that reviews are just as important as a recommendations from a close relative. The majority of people will look at reviews in order to determine if they should consider using a business. We strive for customer satisfaction, and in fact, we have gotten zero negative customer reviews. We’ve done work with over 1,000 customers since we began our business back in 2020, but despite this, we only have about 20 total reviews. So what prevents people from writing us reviews?
Some surveyors suggest that the main thing stopping people from writing reviews is unwanted attention. People are leery of putting themselves out there and representing an entity outside of themselves. If someone writes us a good review and we do something that contradicts what they say of us, it reflects poorly on the reviewer. It makes sense! The second thing keeping people from writing reviews is that people simply don’t know what to say. We get it, most people aren’t authors and writers. Here’s some tips on overcoming these challenges when writing reviews. First of all, go with businesses that are genuine, professional, and courteous like Mr. Stumpgrinder. You can’t write good reviews for businesses that aren’t reputable. We do our best to go above and beyond our customers’ expectations. We guarantee our work and ensure our customers are satisfied. Secondly, write your review anonymously or on a first name basis. That safeguards your name from being misrepresented by the poor practices of a business should it ever happen. Lastly, keep your reviews simple. Most people aren’t looking for a novel when they look through reviews, in fact, most people are only looking for negative reviews. So your reviews can be short, sweet, and concise. In your reviews, think of the top two to three things that stood out to you about the business; these are the reasons why you would hire them again and recommend them to others. If you can’t think of anything that stood out about them, perhaps they didn’t meet your expectations or just did an average job. We’re not looking to do just so so work. We strive to impress our customers! So if you were particularly satisfied with our work, consider leaving us a review!
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